Please refer to the F.A.Q. tab for comprehensive details and procedures. Messages regarding the process for claiming the free prize will not receive a reply, unless there are overlooked details in our Terms and Conditions. It is completely free for customers who have ordered our product from any website or company. (One prize per purchase only) **As part of our terms and conditions, we reserve the right to use your photos for promotional purposes on our social media accounts and website without seeking prior permission.